Confidentiality

All information disclosed during breathwork or any work carried out by Matt Gunn, including written notes, remains strictly confidential. Your personal information will not be shared without your consent unless required by law. Your privacy will always be respected and any personal communication between you and Matt Gunn will always comply with the United Kingdom guidelines for best practice and the Data Protection Act. Please refer to our Privacy Policy for further information.

Photography

During retreats, and never individual sessions, we may take screenshots/photographs during sessions for promotional purposes on the website and in the newsletter. Please let Matt Gunn know if you would prefer not to feature in these photographs and we will ensure to remove or cover your image.

Refunds + Cancellations

Individual Offerings

Single Sessions

A single session can be canceled by informing Matt Gunn or pressing the cancel button on the confirmation email.

If notice of cancellation is given;

at least 48hours before the start of the session, a full refund will be given or the option to reschedule within 3 months

less than 48hours before the start of the session, an option to reschedule within 3 months will be given and no refund.

less than 3 hours before the start time, no refund or option to reschedule will be given.

Block of Sessions

A block of sessions can be canceled by informing Matt Gunn or pressing the cancel button on the confirmation email.

If notice of cancellation is given;

at least 48hours before the start of the next session, a full refund will be given for the next + remaining sessions or the option to reschedule within 3 months.

less than 48hours before the start of the next session, an option to reschedule within 3 months will be given for the next session + following sessions, and no refund for the next session, however a refund will be given for the remaining sessions.

less than 3 hours before the start time of the next session, no refund or option to reschedule will be given for that session, however there will be to receive a full refund for the remaining session or reschedule them within 3 months.

Group Offerings, Workshops, Retreats and Events

A group offering can be canceled by informing Matt Gunn or pressing the cancel button on the confirmation email.

If notice of cancellation is given;

at least 72 hours before the start of the session, a full refund will be given or the option to reschedule within 3 months

less than 72 hours before the start of the session, an option to reschedule within 3 months will be given and no refund.

less than 24 hours before the start time, no refund or option to reschedule will be given.

Payment

All offering sessions must be paid for in full at the time of booking. All bank card payments will be processed in Pounds Sterling at the time of payment.

Matt Gunn is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or bank card companies.

Liability

All information on our website is correct to the best of our knowledge at the time of publishing. However, due to circumstances beyond our control, some details of each offering may differ to the description. We reserve the right to make any changes to our retreat programme at any time. We will always try to make alternative arrangements to the best of our ability, but if these are not taken up, we do not accept responsibility for any costs incurred, including travel. Matt Gunn does our utmost to provide offerings which are safe and supportive to all guests. However, it is the responsibility of each guest to look after their own safety as Matt Gunn cannot be responsible for any injuries or illnesses which occur during, or after, your session. We also cannot be responsible for any delays you occur during your travel, any loss or damage to your items and luggage.

Declaration

I understand that I am working with Matt Gunn for personal healing, professional mentoring, individual and/or group immersions at the agreed fee. Professional mentoring/coaching/ healing is distinctly different from psychotherapy or psychoanalysis and does not deal with the diagnosis or treatment of emotional problems.

Since coaching/healing sessions: immersions/retreats/mentoring do not constitute medical consultation or treatment, health insurance does not apply. These fees may be considered deductible business expenses.

Personal Responsibility and Decisions

You are responsible for all decisions you make about your body, work, business and your relationships. Matt Gunn will share insights, opinions, resources, knowledge and recommendations, but it is up to you to make independent decisions. You understand that the power of the mentoring / coach relationship can be granted only by the client, and you agree to do just that: have the mentoring relationship be powerful. If you believe the mentoring is not working as desired, communicate that belief and take action to return the power to the mentoring relationship.

Overview

This website is operated by Matt Gunn. Throughout the site, the terms “we”, “us” and “our” refer to Matt Gunn . Matt Gunn offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our Services to you.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including bank card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Bank card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Services

Certain Services may be available exclusively online through the website. These services may have limited quantities and are subject to return or exchange only according to our Terms & Conditions.

We reserve the right, but are not obligated, to limit the sales of our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any services that we offer.

4.1 Modifications to Services and Prices

Prices for our Services are subject to change without notice, at the sole discretion of us.

We reserve the right at any time to modify or discontinue a Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5. Accuracy of Billing and Account information

We reserve the right to refuse any booking you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same bank card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all bookings made on our website. You agree to promptly update your account and other information, including your email address and bank card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Terms and Conditions.

6. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

7. Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please refer to our Privacy Policy.

9. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Service and offering descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

10. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

11. Disclaimer of Warranties Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all offerings delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Matt Gunn, our director, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or offerings procured using the service, or for any other claim related in any way to your use of the Service or any offering, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend and hold harmless Matt Gunn and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

13. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

14. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

15. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

16. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

17. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

18. Contact Information

Questions about the Terms of Service should be sent to us at hello@mattgunn.co.uk.

This privacy policy applies between you, the User of this Website and Matt Gunn, the owner and provider of this Website. Matt Gunn takes the privacy of your information very seriously. This privacy policy applies to our use of all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

1. Definitions and Interpretation

1.1 Definitions

In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Matt Gunn via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR: the UK General Data Protection Regulation;

Matt Gunn: “we”, “us”,

User or you: any third party that accesses the Website and is not either (i) employed by Matt Gunn and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Matt Gunn and accessing the Website in connection with the provision of such services; and

Website: the website that you are currently using, www.mattgunn.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

1.2 Interpretation

In this privacy policy, unless the context requires a different interpretation:

the singular includes the plural and vice versa;

references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

a reference to a person includes firms, companies, government entities, trusts and partnerships;

"including" is understood to mean "including without limitation";

reference to any statutory provision includes any modification or amendment of it;

the headings and sub-headings do not form part of this privacy policy.

2. Scope of this Privacy Policy

This privacy policy applies only to the actions of Matt Gunn and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Matt Gunn is the "data controller". This means that Matt Gunn determines the purposes for which, and the manner in which, your Data is processed.

3. Data Collected

We may collect the following Data, which includes personal Data, from you:

name;

contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

3.1 How we collect Data

We collect Data in the following ways:

data is given to us by you ; and

data is collected automatically.

3.1.1 Data that is given to us by you

Matt Gunn will collect your Data in a number of ways, for example:

when you contact us through the Website, by telephone, post, e-mail or through any other means;

when you register with us and set up an account to receive our products/services;

when you complete surveys that we use for research purposes (although you are not obliged to respond to them);

when you enter a competition or promotion through a social media channel;

when you make payments to us, through this Website or otherwise;

when you elect to receive marketing communications from us;

when you use our services;

in each case, in accordance with this privacy policy.

3.1.2 Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

4. Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

internal record keeping;

transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (please refer to Section 8 “Your Rights” below).

For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:

Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.

For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, please refer to Section 8 “Your Rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

5. Who We Share Data With

We may share your Data with the relevant authorities - only when requested by authorities for legal purposes, i.e. detection of crime. In this case, in accordance with this privacy policy.

6. Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

access to your account is controlled by a password and a user name that is unique to you.

we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@mattgunn.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

7. Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

8. Your Rights

You have the following rights in relation to your Data:

8.1 Right to Access

The right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

8.2 Right to Correct

The right to have your Data rectified if it is inaccurate or incomplete.

8.3 Right to Erase

The right to request that we delete or remove your Data from our systems.

8.4 Right to Restrict Our Use of Your Data

The right to "block" us from using your Data or limit the way in which we can use it.

8.5 Right to Data Portability

The right to request that we move, copy or transfer your Data.

8.6 Right to Object

The right to object to our use of your Data including where we use it for our legitimate interests.

8.7 Right to Make Enquiries, Exercise Any of Your Rights Set Out Above, or Withdraw Your Consent to the Processing of Your Data

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: hello@mattgunn.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at .

https://ico.org.uk/

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

9. Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

10. Changes of Business Ownership and Control

Matt Gunn may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Matt Gunn. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

11. General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

12. Changes to Privacy Policy

Matt Gunn reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Matt Gunn by email at hello@mattgunn.co.uk.